30-Day Satisfaction Guarantee:
- If, for any reason, you are not completely satisfied with your HappyB purchase, we accept returns within 30 days of your purchase date.
- To be eligible for a return, the item must be in the same condition as it was sold, with all original tags and packaging.
- Contact our customer service team. Text or Call 424-866-9231 to initiate the return process. Please provide your order number and a reason for the return.
- Once we receive the returned item, we will inspect it and notify you regarding the status of your refund.
- If your return is approved, we will initiate a refund to your original payment method.
Shipping Costs for Returns:
- Customers are responsible for the cost of return shipping.
- Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange an item, please follow the return process as outlined above and place a new order for the desired item.